You don't make things. You make promises.
A consultancy, an engineering or EPC firm, an agency, a professional practice — the work isn't on a shop floor, it's in scopes of work, project milestones, contract clauses and billable hours. Dimbo is modular, so it drops the machine modules and keeps the nervous system: every commitment you've made, every deadline at risk, every euro of billable cash coming late — on one governed picture, tuned to your signals.
Turn off the shop floor. The wedge still lands.
Dimbo is a manifest-driven plug-in platform, not a monolith. A factory switches on IoT, maintenance and the machine-failure forecaster; a services business simply doesn't — and nothing else changes. The commitments, the deadlines, the contracts, the cash and the know-how are the same substrate underneath, and the Deadline Audit reads them on day one whether your output is a pallet or a deliverable.
A project business bleeds through different cracks — and Dimbo reads all of them.
The promises a services firm makes live in email threads, statements of work, a project plan and an invoicing schedule — four places, never seen together. That's exactly the gap Dimbo closes.
Every promise, tracked
What you told the client on the phone, in the kickoff, in a reply-all at 8pm — extracted from your comms, deduplicated, and ranked by what it costs if you miss it.
Milestones with teeth
Phase gates, deliverable dates and review cycles from the project module — the slip surfaced while there's still runway to recover it, not at the steering committee.
The clause that costs you
Late-delivery penalties, acceptance criteria and SLA terms parsed out of the statement of work — so a what-if can put a real euro figure on a two-week slip before you agree to it.
The 90-day cash picture
Milestone invoices, overdue receivables and payment terms rolled into a cash-90d forecast built from your real open invoices — not a spreadsheet nobody updates.
The modules that light up for a services business.
Switch on the workspaces that match how you actually run. Each is discovered at boot from its own manifest and writes into the same shared graph — so finance, legal and the project module reason over one another instead of sitting in silos.
Project Management
Projects, issues and cycles that anchor every commitment and deadline to the engagement that has to deliver it. The spine of a project business.
- Project
- Issue
- Cycle
Finance
Invoices, milestones and marketing spend, with an overdue-invoice scanner and milestone-payment tracking that turn a slipped billable into an action before the money is late.
- Invoice
- Milestone
- cashflow_event
Legal
Contracts, SLAs and GDPR records with a contract-expiry scanner — and the penalty and delivery clauses parsed out of every SOW so a what-if can price a decision in euros.
- Contract
- SLA
- GDPRRecord
Support
Tickets and NPS with a health correlator that reads client load against engagement — spotting both the churn signal and the upsell moment, and inferring tickets straight from inbound email.
- SupportTicket
- NPSScore
- HealthCorrelator
People & Skills
Skills, certifications and assignments with an availability query — who is qualified, who is free, who is up for renewal when you staff the next engagement. Processes, never individual performance metrics.
- Skill
- Certification
- Assignment
Knowledge Store
Platform-native knowledge: every method, template and hard-won lesson as a governed KnowledgeDoc — plus zero-friction voice and photo capture from a site visit or a call.
- KnowledgeDoc
- RAG index
- voice / photo
Reasoning that spans every engagement at once.
Deadline Audit
The wedge. A deterministic scan of open commitments, overdue invoices and expiring contracts into per-client 30/60/90-day buckets with hard cash figures — in 48 hours, on a data slice.
- 30/60/90d buckets
- risk highlights
- KnowledgeDoc
Forecast
For a services firm, three of the four forecasters light up — cash-90d on billable receivables, delivery-delay on project milestones, churn-risk per client. Percentiles and slopes, no black-box ML.
- cash_90d
- delivery_delay
- churn_risk
What-If
Typed decision simulators with declared boundaries — a delivery-delay penalty on a SOW clause, a payment-delay squeeze on the 30-day cash window, a subcontractor shortfall on a fixed-price deliverable. Never "simulate the whole company."
- delivery_delay
- payment_delay
- supplier_shortfall
Correlation
Joins signals that live apart — a slipping milestone, a penalty clause, an overdue payment on the same client — into one root cause, surfaced with evidence legs grouped by pillar.
- CorrelationInsight
- graph traversal
- adversarial verify
Hungry Assistant
The assistant that asks. Gap heuristics find what's missing — a client with traffic but no notes, a commitment with no owner — and turn each gap into a question in the operator's language.
- gap heuristics
- knowledge_question
- it / en
Autonomy Ladder
Per-process trust: a capability earns autonomy only by measured track record, promotion is always your decision, and demotion is instant the moment a partner disagrees.
- ProcessAutonomy
- track record
- undo window
What you don't switch on is just as clean: iot, maintenance and the machine-failure forecaster stay dark — no hypertables, no device records, no clutter. Same platform, same intelligence, only the modules your business actually needs.
Three isolated facts about one client. One correlated action.
A project firm's most expensive miss is never one thing — it's a milestone slip and the penalty clause it triggers and the payment it delays, on the same engagement, seen by three different people who never compared notes.
Design milestone slipping
The Phase-2 deliverable for the client's plant retrofit is trending two weeks late — flagged by the project module before the review.
SOW late-delivery penalty
The statement of work carries a 0.5%-per-week penalty clause — parsed out and linked to the very same engagement in the graph.
Milestone payment at risk
The 40% payment is gated on that deliverable's acceptance — a slip pushes six figures of billable cash out of the quarter.
Add the project module alone and you catch the slip. Add legal and you know the penalty. Add finance and you protect the cash. That's why the second module roughly triples value — the model counts none of the compounding beyond it, so it's a floor, not a target (Dimbo value model §5).
representative firm · real mechanism · fictional names
A Deadline Audit for a project business, in 48 hours.
Bring a slice of your real data — client emails, statements of work, an invoice export, a project plan. We hand back the picture: the commitments already made, the milestones at risk, and the billable cash and penalty exposure you can still avoid — before you install anything.
The picture, client by client
- Every open commitment found across your comms, by client and by owner.
- Deadlines bucketed 30 / 60 / 90 days, ranked by cost-at-risk.
- Contractual deadlines flagged separately from informal promises.
- Estimated avoidable cost — penalty clauses, at-risk milestones, overdue invoices.
- A narrative summary, ready to hand to your delivery lead.
Value returned on the reference firm at a deliberately conservative blended capture rate — deadlines, cash, know-how and data quality. Survives a 50% haircut on its most contestable input. Dimbo value model · §4–5
In a project business, the method is the product — and it lives in people's heads.
A senior engineer's way of scoping a job, a partner's read on a difficult client, the template that always wins the bid — that judgment walks out the door at retirement or resignation exactly as a factory veteran's does. Zero-friction capture and the hungry assistant turn it into registered, queryable company property; the role-scoped assistant serves it back to the next hire in their own language.
The know-how that wins the work, kept
A voice note after a site visit, a photo of a marked-up drawing, a quick note on why this client needs a different approach — each becomes a structured KnowledgeDoc in the shared store, transcribed locally, no forms, no portal. The tacit judgment that is 100% at risk and 0% backed up finally has a home.
Every new hire gets the expert colleague
A role-scoped assistant answers "how do we scope this kind of job?" from live company knowledge, RBAC-filtered so a junior sees delivery knowledge, never the cap table. Productive in days, not months.
The person leaves; the method runs through the gap
We track the process, never the person. The role track fades at departure — but KnowledgeDoc, commitments and the graph run unbroken underneath, and the successor picks up already warm. €24k/yr modelled · reference firm
Client confidentiality is not negotiable in a services firm.
You hold other companies' contracts, financials and secrets under NDA. Dimbo runs on your own infrastructure — a benchmarked local LLM, local vision, local transcription — so air-gapped is the default, not a premium tier. When an external model is ever used, PII is Presidio-anonymized first, and every edge carries provenance while every agent decision leaves a full audit trail. Real properties — GDPR-by-design, data sovereignty, on-prem, human oversight — never certifications we don't hold.
See how sovereignty works →Your clients' data stays in your building
The whole platform runs local — the safe place to reason over material you're contractually bound to protect.
Pull employee AI use back inside
A sovereign, role-scoped assistant answers from live company knowledge — so the SOW never gets pasted into a public chatbot.
See your at-risk deadlines and billable cash — free.
No shop floor required. The 48-hour Deadline Audit runs on a slice of your real data — client emails, statements of work, an invoice export — and hands back the commitments, the deadlines at risk and the cash you can still protect. On your data, on your infrastructure.